Shipping policy
Shipping Policy
At FlameX, we are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 2–5 business days (excluding weekends and holidays). Once your order has been processed, it will be prepared and dispatched for shipping.
Shipping Times
After processing, estimated delivery time is 7–12 business days, depending on your location.
Please note that shipping times are estimates and may vary due to factors beyond our control, such as carrier delays, customs processing, or high demand periods.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.
Shipping Delays
While we strive to meet all delivery estimates, delays may occasionally occur due to unforeseen circumstances. FlameX is not responsible for delays caused by shipping carriers or customs.
Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions regarding your shipment, feel free to contact us: